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Negotiation Skills

Negotiation Skills

Class Time 9:00 am - 4:00 pm

Sheraton Hamilton Hotel
116 King St. W
Hamilton, ON L8P 4V3

Holiday Inn Guelph Hotel & Conference Centre
601 Scottsdale Drive
Guelph, Ontario N1G3E7

Best Western Voyageur Place Hotel
17565 Yonge Street
Newmarket, ON L3Y 5H6

Holiday Inn Burlington Hotel & Conference Centre
3063 S Service Rd
Burlington, ON L7N 3E9

Admiral Inn Mississauga Hotel
2161 North Sheridan Way
Mississauga, ON L5K 1A3

Your Investment $349.00

Product Code: NS2019

Date & Location:

Do you find yourself negotiating with customers, vendors, colleagues, your boss or employees? What about negotiating to fund a new initiative, close a big sale, or allocating resources for a project? You negotiate everyday, from personal relationships to business practices – negotiation is an integral part of creating value for you, your family and your organization.

Career Concepts' 1-Day Negotiation Skills workshop is designed for individuals who want to become confident and effective when negotiating with others. Learn how to refine your personal negotiating style; improve your ability to bargain successfully while building relationships along the way.

By the end of this course you will be able to:

  • Pre-negotiation Preparations for Formal Negotiations
  • Required Skills to Achieve Greater Results During Informal Negotiations
  • Understand How Personal Biases and Cultural Differences Impact Negotiations
  • Negotiate When “Win Win” Won’t Work
  • How to Reach An Agreement Without Compromise
  • Handle Objections During Negotiations
  • Use Specific Trigger Words to Move the Conversation Forward
  • How to Gain Permission to Persuade
  • How to Name Your Price
  • How to Negotiate When You Feel You Have No Leverage
  • How to Manage Your Emotions During the Negotiation

Workshop Outline

Section One:

  • Negotiation Skills Self-Assessment
  • 3 Types of Negotiators
  • 10 Skills Every Negotiator Needs

Section Two:

  • Pre-negotiation Preparation
  • Personal Biases and Cultural Differences
  • Tactical Empathy

Section Three:

  • Trigger Words – Keep the Conversation Moving
  • Neutralizing the Negativity
  • Calibrated Questions
  • 3 Types of “Yes” – And The One “Yes” You Want

ection Four:

  • 3 Types of Leverage
  • Permission to Persuade
  • Asking For What You Want
  • Sealing the Deal


  • 8 Negotiation Techniques for Introverts
  • Your Negotiation Cheat Sheet

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