top of page
Adult Students

FAQ

Common Inquiries

Do I need a Zoom account?

You do not have to have a Zoom account to attend a Zoom meeting. You will be prompted to download the software, once you have clicked on the link that you have been provided. You may also wish to create an account, but that is not required to participate in a Zoom meeting. 

 

Note: if you use the online version, you will be able to see the PowerPoint but not the instructor. 

Do I need to be on camera?

We recommend attending the Live Online Workshop via video and audio (So we can see each other. Just like attending an in-person workshop). 

Do I need to print the resource workbook? 

We recommend printing the book to enable you to fill it in and work through some of the activities. 

What if I have to cancel a workshop I enrolled in?

Transfer, Cancellation and Refund Policy

​

For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program.


If you provide Career Concepts with less than three weeks’ notice, or fail to attend, you will be liable for the entire program fee.

·    Transfer To A Future Program – At Any Time Without Penalty

·    Send Someone In Your Place – At Any Time Without Penalty

·    Cancel – Up To Three Weeks Prior Without Penalty

·    Cancel / Fail to Attend Within Three Weeks Of Your Program – Liable For The Entire Program Fee

​

Programs included in Career Concepts On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund.

​

100% Satisfaction Guaranteed - At Career Concepts, we guarantee the quality of our workshops. In fact, 99.9% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, Career Concepts will give you a credit toward another seminar of comparable price or we will refund your fee.


We appreciate that this is an investment for you and your company and thank you for your business and trust.

bottom of page