Training Course Description: 


In the past, traditional interviewing has emphasized what job must be done. Behavioural interviewing focuses on the person’s competencies and behaviour to fit the job and the organization. Behavioural interviewing, when approached properly, reduces the chance of discrimination or bias. This technique offers a higher return on investment, is more legally defensible than other types of interviews, and is successful in matching the candidate with the job and company culture thus reducing turnover and increasing overall job satisfaction and morale.


By The End Of This Course You Will Be Able To:


  • Quickly screen applications and resumes – saving precious time
  • Prepare effective behavioural interviewing questions – for your organization and the position
  • Instill confidence in the recruiters’ and hiring managers interviewing skills – make the right hiring and promotion decisions
  • Set the interview process up correctly the first time – reducing the chances of a bad hiring decision or losing the right candidate
  • Understand the foundation behind behavioural and value-based interviewing – and how this critical process is used when bringing on new people
  • Gain an understanding of what drives peak performance and motivation – increasing employment retention
  • Understand benchmarking, behavioural selection, and behavioural interpretation
  • Learn how to develop a “Competency Profile” for each job and the successful candidate
  • Keep your interviews legal while probing for technical competencies
  • Quickly find hidden qualities that show you have a great candidate
  • Spot characteristics that could cause you problems down the road
  • In 6 steps- change existing predictable and overly-structured questions into effective, fresh, and powerful fact-finding questions


Career Concepts' Behavioural Interviewing workshop combines easy to understand concepts with immediate application methods. This workshop is designed to give you and your organization the ability to make the right hiring decision, avoiding costly and potentially legal mistakes. You will take away proven competency and behavioural based interviewing techniques that allow you to begin or refresh the way you currently recruit, select, and retain your staff.

Behavioural Interviewing Training

Live Online Workshop
Available for Onsite Training : Contact Us For Details
    • Managers and Supervisors responsible for recruiting, interviewing, and hiring staff
    • Seasoned Managers and Supervisors who want to update and sharpen their skills
    • HR Personnel and Recruiters
    • Any professional looking to enhance their resume or looking to advance in Human Resources
    • People who are looking for a fresh perspective on interviewing
    • Business Owners
  • "We are developing a new hiring process and the instructor gave us a lot of input and ideas. The instructor was able to adapt questions to meet our specific organization and gave us good legal history around interviewing. Very knowledgeable leader and extremely resourceful." - Sandy L. - Hamilton, Ontario

    "The break down and importance of defining job descriptions and candidate profiles as well as developing tools in advance of interviews was helpful. I will be evaluating our current recruitment tools and adapting them to be more reasonable and objective." - Mathew R. - Ontario

    "Great seminar! - the facilitator was able to explain different scenarios and relate them to the human service field. I will be taking this information and implementing it into our interview process." - Paula W. - Oshawa, Ontario

    "There was a lot of excellent examples that were useful and practical for my job. The book is very helpful and a good tool. I can't wait to bring back this information to the managers in our organization." - Jillian V. - Ontario

    "The seminar gave specific practical information and examples on all aspects of hiring and interviewing. The content was well laid out, interesting and down to earth." - Jackie S. - Hamilton, Ontario


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